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RELAY® Features:
View Documentation Data
Manage document versions, visibility, and more. Identify and track signatures across document versions. Supports signatures in counterpart and digital signing via ZipForm®Online.
Client Access
Provide your client with the ability to track their transaction online. From reviewing documentation to tracking of activities your client will now be introduced to a new form of communication throughout their real estate experience.
Checklist Creation
This customizable activity checklist helps you document your framework for success. You’ll never miss an activity, lose a document, or forget a contact. Automatic reminders and easy searches keep everyone involved in this transaction on track.
Vendor Access
Provide the chance for service providers Escrow, Title, Inspectors and more to provide or view documentation anytime.
CD Creation Module
Digitally archive your real estate transaction by accessing your CD creation module. Create an electronic file of your transaction that mirrors the image viewed within RELAY®. Automate active transactions, closing packages, or listing presentations for review to brokers and clients alike.
Risk Mitigation
From scanning for viruses to providing secure sign in for everyone, you can breathe easy knowing that RELAY® keeps your clients information safe. Have the ability to know who is viewing information or remind yourself of when a change to the transaction took place.
Office Integration
Reduce the need for data entry by connecting with programs you currently utilize. Integrate your documentation from ZipForm®Online, your contacts from Microsoft Outlook® and Top Producer® 7i, or even connect your financial management information from Lone Wolf, or other back office systems.
Document Approval
The RELAY® document approval tool allows brokers, managers, and leaders to quickly review and approve files securely from any internet connection. Real estate professionals can identify at a glance which documents are ready for review, approved, or in need for changes.
Customer Satisfaction
Buyers and sellers can easily let you know what they’re thinking anytime. Quickly address concerns and collect client testimonials with built-in customer satisfaction tools.
Transaction Coordinator and Office Assistant Delegation
Provide an account to the delegates you work with throughout your transactions. For no additional cost a delegate account created within RELAY® will advance your partnership electronically.
Transaction History
Mitigate risk knowing that each action taking place within your RELAY® transaction is being recorded. Have the ability to know who is viewing information or remind yourself of when a change to the transaction took place.
Customized Site Branding
Customize the branding seen within your RELAY® account by adding a tailored banner to be seen throughout your RELAY® transactions. Further promote your branding by including a photo of yourself as well as a photo of the property.
Advanced Facsimile Utilities
Receive and send faxed documentation directly from your RELAY® account. Continue your paperless process by bypassing traditional faxing steps or turn any fax machine into a way to insert documentation into RELAY®.
Custom Reports
Download reports tracking key transaction information, buyer and seller satisfaction, and other important statistics displayed within RELAY®. Easily customize reports to fit business needs, download to Excel, or export to other programs at a moments notice.
Foreign Language Support
Allow RELAY® to work with you in this ever changing global society. Provide communication with non-English speaking clients by allowing them to navigate through RELAY® using the language of their choice. Spanish, Chinese, and Vietnamese opportunities are available. Other languages may be added.
Outgoing Email
Email documentation via attachment from directly inside your RELAY® account. An email link can also be sent to invitees within your transaction to confirm reception and record an action within your History.
Cross Site Transactions
When agents for both sides of a transaction are RELAY® subscribers, they can work together on one central transaction file. Both agents can track documents and activities, and information remains central.
ZipForm® Integration
Eliminate double entry of listing and contact information. Import forms directly from ZipForm®Online.
Guest Agent Access
Streamline communications by inviting the agent for the other side of a transaction to view your online file. Control the Guest Agent visibility, just as with as the buyer or seller contacts.
Automatic Notifications
Keep everyone up to date on every transaction with automatic notifications for activities, documents, and more.

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